Frequently Asked Questions

Frequently Asked Questions Where are you based? I am based on the Wirral. Face-to-face sessions are available in Wallasey and Bromborough. I also offer online and telephone sessions. Are you a qualified counsellor? Yes, I am a fully qualified counsellor with a Level 4 Diploma in Therapeutic Counselling. I am an Accredited Member of the National Counselling and Psychotherapy Society (NCPS) and a member of the British Association for Counselling and Psychotherapy (BACP). What is counselling and how could it help me? Counselling offers a safe, confidential space where you can talk openly about your thoughts, feelings, and experiences. It provides support, understanding, and time to explore things at your own pace. Counselling can help you to: understand your thoughts and feelings work through challenges or difficult experiences develop coping strategies feel more supported and less alone I’m not sure if counselling is right for me — can I still get in touch? Yes, absolutely. It’s completely normal to feel unsure. I offer a free 15-minute consultation so you can ask questions and get a sense of how it might feel to work together, with no pressure to continue. You are welcome to take your time deciding what feels right for you. What kinds of things can I talk about? People come to counselling for many different reasons, including: anxiety and stress low mood or depression life changes and transitions self-esteem and confidence neurodiversity sight loss feeling overwhelmed or stuck You are also welcome to bring whatever feels important to you — there is no right or wrong place to start. You do not need to have everything figured out before reaching out. Do you support people affected by sight loss or neurodivergence? Yes. I support individuals affected by sight loss or neurodivergence. My approach is neuro-affirming and tailored to you. We can explore: adjusting to changes in vision or neurodivergence in your own life coping with uncertainty or identity changes managing anxiety or low mood navigating daily life and relationships How do counselling sessions for children and young people work? Sessions are adapted to be age-appropriate and engaging. I may use creative tools, activities, or conversation to help children and young people express themselves. What happens in a counselling session? Every session is guided by you and your needs. Some sessions may feel calm, while others may bring up strong emotions — both are a normal part of the counselling process. There is no pressure to share anything before you feel ready. How do sessions work? Sessions usually last 50 minutes for adults. Sessions for children and young people may be shorter, depending on their needs. Sessions are available in person in Wallasey or Bromborough, or online or by phone, depending on what feels most comfortable for you. Please get in touch for current fees and to discuss whether any reduced-rate spaces are available. How do I get started? You can get in touch via email, phone, or the contact form. We can arrange a free 15-minute consultation to see whether counselling feels like the right fit for you. How do I know if you’re the right counsellor for me? It is important that you feel comfortable and safe with your counsellor. The free 15-minute consultation gives you the opportunity to ask questions and get a sense of how it might feel to work together, with no pressure to continue. You are welcome to take your time deciding what feels right for you. Is counselling inclusive and accessible? Yes. I offer an inclusive, neuro-affirming, and accessible space for people of all backgrounds and experiences, including those affected by sight loss or neurodivergence. Sessions are flexible and can be adapted to support you, including: clear and simple communication flexible session structure adjustments for sensory or communication preferences We can discuss what works best for you. Sessions are tailored to meet your needs and preferences.